Returns & Refunds

We want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we accept returns within 7 days of receiving your order. However, please note the following conditions:

Quality Issues:

If you receive a defective or damaged item, please contact us immediately to arrange for a return or exchange.
For quality-related issues, we will cover the return shipping costs.

Non-Quality Issues:

Due to the customized nature of our products, we do not accept returns or exchanges for reasons other than quality issues.
Custom-made products are not eligible for returns unless there is a quality issue.

Please ensure that the item is in its original condition and packaging, and that all tags are attached. Once we receive the returned item, we will process your refund or exchange accordingly.

If you have any questions or concerns about our return policy, please feel free to contact us. We are here to assist you!

Contact us：support@partybreeze.com

Eco-Friendly PVC

Our Eco-Friendly PVC utilizes renewable materials and sustainable production methods to minimize environmental impact

24-Hour Tested

All orders undergo a 24-hour leak test before shipment to ensure quality prior to dispatch

Global Quality Standards

Our product is SCS, ISO, and CE certified, meeting international quality and compliance standards

Safety & Social Certifications

Our product is certified by EN71, UL, and BSCI, ensuring its compliance with toy safety, product safety, and social responsibility standards in both the United States and Europe

FAQ

Average answer time: 24h